Positive Feedback from Customers
Crystal AB Black Red Pink Green Blue Purple Gold Turquoise (some colors may sold out in sometime, we will make up with other colors)
Really Thanks a lot for this customer review, this smile face really very cute
1, To most countries,order amount>$7,goods will be send by registered parcel,it can be tracked online all the way,usually 14-30 days to arrive,but some countrys or remote district may be need some more days, it is usual even 56-84 days for the parcel to arrive like Brazil.
2,To most countries,order amount< $7,goods will be send by ordinary small packet,it can be tracked when in China or transit country, can not be tracked once the parcel left China or the transit country for your country,please do not worry about that,usually 21-48 days to arrive, but some countrys or remote district may be need some more days, it is usual even 56-84 days for the parcel to arrive like Brazil.
3,To USA,order amount>$5,goods will be send by ePacket or Aliexpress Standard Shipping,it can be tracked all the way,usually 7-14 days to arrive.
4,To USA,order amount< $5,goods will be send by ordinary small packet,it can be tracked when in China, can not be tracked once the parcel left China for your country,please do not worry about that,usually 14-35 days to arrive.
5,Sometimes,the parcel may be delayed by custom clearance,busy season,bad weather,long holiday,politic factors,strike and so on,the shipping not under our control,hope for your understanding and wait for the parcel with paitience,if the parcel still not arrive but the protection days will over,please contact us,we will happy to extended some more protection days for you.
6,We are responsible seller,if you did not get the parcel at end, please contact us,we will resend you or refund you at once.
7,Your parcel will be send to your Aliexpress Address,please make sure your address is correct, we are not responsible for the delivery failure due to the wrong address you give,but you can contact us at once if you find the problem,we will change the address information if the parcel still not be send out,however,it can not do any change once the parcel has been send out.
Sometimes there maybe some color difference caused by some reasons such as color reflection in the monitor,lighting,background,camera setting and so on,if you can not sure about it before buying,please contact us,however,if you believe that the items you received is in wrong color,please take a photo and send to us,we will give you a satisfied answer as soon as possible.
Usually,all our items is in stock,but sometimes few items may run out of stock as they sell fast,we will contact you at once we find the item you ordered out of stock,if you can not accept any replacement under any circumstances,please contact us before buying,
If you are not satisfied with the items,you can return or exchange within 7 days after you receive it, and you are responsible for the return shipping cost.We will process your return request within 3 work days after receiving the returned items.
If the item is defective,please tell us immediately in order for replacement or repairing,if a replacement is not available,then a refund will be issued with the original payment method.
Pleae give us 5 stars positive feedback if you are satisfied with our items and service. If you are not satisfied with our goods or service,please feel free to contact us before leaving a negative feedback,we will do our best to slove the problem and provide you with best customer service.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.