All of our packages >5 usd will deliveryed by China Post Registered Air Mail—-can check information all the way, safe and fast!!!
Size:36cm*13cm*30cm
(Due to the measuring,there will be 1 to 3 cm error)
As for the color, because of the light, there will be a little defference with the real goods, hope you can understand it.
All of our goods with high qulity, you do not worry about it!!!
1. We will send the goods in within 3-7 working days after your payment is verified .
2. Our free shipping policy is only supported by China post air mail ,and the weight should be within 2 KG. Please pay attention: The speed of China Post Air Mail is slower than other logistics, usually around 1-2 month. Thus, you have to wait for a longer time if you choose to apply free shipping.
3. If you want to send by DHL and UPS or the other logistics , you should contact us and pay for the shipping cost.
4. When we send the goods , we will take responsibilty on the problems in China Customs. Meanwhile, the buyer should take his/her own responsibity on the problem in buyer ones.
5. You can trace the goods online in 1-2 working days after sending the goods.
6. Please check your goods on the shipping to courier`s face while you receive.
7. If you find your goods is lost or damaged on the way, please let the shipping company afford the prove to you. After that, we will help you to get your compensatation from the shipping company.
ATTENTION
1.All merchandise available in our company are in good quality, tested and packed under strict examination before they are shipped.
We will try our best to avoid any quality problem.
2. We promise you that warranty for product’s quality is one year, and we would love to do any repairment for freeduring that time. (Any shipping payment should be paid by buyers.)
3. Your satisfaction of our products is a guarantee to us. If you are not satisfied with the product, you could return the goods for exchange but ONLY before communicating with uswhile customer should be responsible for all the charges of returning and reshipping.
4. All return items must be in good and under resalable condition. Men-made defects are not guarantee as self quality problem, such as broken, scratched and so on.
FEEDBACK AND RANKING
We will always work with you for your own satisfaction. We sincerely hope that you can leave us a“Positive”.
contact us through “My Messages”or “Ask Seller Questions” before leaving neutral or negative feedback. PLEASE DO NOT leaves us 1, 2, 3 -star Detailed Seller Ratings because they are equal to negative feedback.
Thanks for your cooperation!!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
