Refunds

Discussion SupportDiscussion Support asked 1 year ago

How can I request a refund ?

1 Answers
Staff MemberStaff Member answered 1 year ago

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • you do not receive them within the guaranteed time (45 days not including 2-5 day processing))
  • you receive the wrong item
  • you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside the control of World Of Harry (e.g. not cleared by customs, delayed by a natural disaster).

* You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

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