roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

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Product Description

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

PS: The above shipping period table is just for reference and not rule out delays due to other uncontrollable factors (weather, logistics company reasons and so on)

Note:

1. What’s the difference between S50 and S55?

S50 is white while S55 is black, with no difference in other features and accessories.

2. What should I do when I feel it is too noisy?

A: As a product that truly helps you to clean your home thoroughly, it is normal to make some operating noises. You can download Mi Home APP, connect it to your machine and then select the Silent mode, or remotely start the machine when there’s no one at home.

3. Is it suitable for a carpet?

A: It works well on undercoat or suede carpets, but may not be suitable for some shag carpets or dark carpets because shag carpets may block the cliff sensor on the bottom of the machine, thereby making the machine regard it as a cliff that it should avoid. This is also true for some dark carpets that may have good light absorption ability.

All our robots are international version and the voice function supports 5 languages(English, French, German, Italian, Spanish)

And we can also add EU Plug Adapter(2 Pin Round Pin)/US Plug Adapter (2 Pin Flat Pin)UK Plug Adapter (3 Pin Flat Pin) for you, please leave us a note that which kind of Adapter you need.

About us-roborock Store:

We are the roborock official authorized brand store, we can promise that all our robots are original.

Shipping:

We own 4 overseas warehouses, Russian, Germany, Poland and Spain.

Our Spain warehouse doesn’t have shipping service at Canary Islands, if your postal address belongs to Canary Islands, please don’t place the order.

Our Poland and Germany warehouses can ship the order to Poland and Germany within 3 days via Poland DHL and Germany DHL.

Our Russian warehouse’s delivery time is about 15 days in most areas, few remote areas may reach 20 days.

Warranty:

We offer excellent after-sales service, if your product has no artificial damage after you receiving the product within 7 days, we can offer free returning product service and replacement or full refund. If your robot has anything wrong, please take a picture or video to us. We will check your case. Besides, we will give you an official roborock after-sale service email address, you can send the picture or video to them, they will check it for you and give you the professional advice for you.

If they can confirm your robot is not artificial damage, we will send you the parts you need for free.

Please don’t worry about it.

Tax:

If you choose the products from an overseas warehouse, there will not exist any tax, please don’t worry about it.

But if you choose the product from China, It may cause some tax depending on every country, hope you can understand it.

Feedback:

We are always here, if you have any problem, please feel free to contact with us, we are very glad to help you, hope to get your good feedback.

Buyers’ real pictures:

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

2 in 1 Sweep and Mop
– Double cleaning: sweep first and then mop the floor
– The filter is root-inspired when the mopping pad is served as leaves to control water flow like a living organism. It can mop the floor constantly for 45 – 60 minutes

Software Virtual Wall

It is easy to Circle the forbidden area via Mijia APP.

Intelligent Route Planning

Laser Distance Sensor ( LDS ) allows the robot to scan its surroundings at 360 degrees, 1800 times per second, with the Simultaneous Localization and Mapping algorithm to map out the interiors of your home and then provides real-time planning routes, edge cleaning followed by Z-shaped cleaning according to the surroundings
Three-dimensional Vacuum Cleaning System
With its vacuum system, the robot empower your house a super cleaning like a tornado, with no dust, debris, granule, or any other wastes left, so clean and smooth that you can walk with bare feet on the floor
APP Remote Control
Customized cleaning area is available, just one click to set wherever you wanna clean with the map in your phone
5200mAh Large Capacity Battery
The robot carries 5200mAh Li-ion battery which ensures 2.5 hours cleaning for a house of 250sq.m in full charge
2000Pa Super Suction
With a strong power, the robot absorbs all the debris, steel beads, soybeans, dust, millet or any other wastes all in a sudden
Almighty Helper
– 2cm obstacle climbing
– 2mm Rubber Bumper
– 360 degrees LDS pressure sensor
– 4 anti-drop stair sensors
– 10mm laser edge sensor
– Auto power-off after leaving the floor
– Automatic self-recharging sensor

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

Function Updated:
roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner
roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleanerroborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

roborock s50 robot vacuum cleaner 2 global ce smart planned route APP control Wireless/cordless for Home sweep and mop cleaner

1.Unable to turn on?

The battery is low. Please use the charging stand before charging.

Ambient temperature is too low (below 0°C) or too high (above 50°C). Use at 0-40°C.

2.Unable to charge

The charging cradle is not powered on. Please make sure that both sides of the cradle’s power cord are plugged in.

Poor contact, please clean the charging seat shrapnel and the host charge contacts. Make sure the charge indicator lights up.

3.Unalbe to recharge

There are too many obstacles near the charging stand. Please put the charging stand in the open area.

The host is too far away from the charging stand. Please try to place the unit near the charging stand.

4.Abnormal behavior

Restart your device

5.There is abnormal noise during cleaning

The main brush, side brush or wheel may be wrapped around foreign objects. Please clean it after shutting down.

6.The cleaning ability drops or dust appears

The dust box is full. Please clean the dust box.

The filter has been blocked. Please clean the filter.

The main brush is wound by foreign objects. Please clean the main brush.

7.Unable to connect to Wi-Fi

The Wi-Fi signal is not good. Please make sure that the host is in a good Wi-Fi signal coverage area.

Wi-Fi connection is abnormal, reset Wi-Fi and download the latest mobile client to try to connect again.

8.Regular cleaning does not take effect

Insufficient battery power, remaining battery capacity greater than 20% will start scheduled cleaning

9.Always charging, does it consume power?

The power consumption of the host is always low when charging the cradle, which helps to keep the battery at its best performance.

10.Whether the first three using require charging for sixteen hours?

Lithium battery has no memory effect on the charging, no need to wait for sixteen hours.

11.Mopping module does not produce water or produce less water

Please check whether there is water in the water tank; please clean the mop; please replace the filter element; please install the mop according to the instructions.

12.Large amount of water discharged from the mopping module

Make sure the water tank cap is in place; make sure the filter cartridge is in place.

13.After recharging, robot doesn’t continue to clean again

Please confirm that the host is not in the Do Not Disturb mode. In this mode, the recleaning can’t work

Manually recharging or returning the host to the charging cradle,the recleaning can’t work

14.Cannot return to charging stand after partial cleaning or moving position

The robot will regenerate the map after a partial sweeping or a long distance movement.

If the charging stand is too far away, it may not be able to automatically recharge. Please manually put the main unit back into the charging stand.

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Item Specifics

Type: 
 Ultra Fine Air Filter
Product Type: 
 Robot Vacuums
mop cleaner: 
 Yes
vacumm cleaner: 
 Yes
Mop cleaner: 
 Yes
Oversea Warehouse: 
 RU/ ES
Warranty: 
 3 Years
For mopping: 
 Yes
Smart Planned Route: 
 Yes
Battery Life: 
 5200mAh
Suctiton: 
 2000Pa
For Carpet: 
 Yes
APP control: 
 Yes
Certification: 
 CCC
Certification: 
 CE
Installation: 
 Robot
Turbo brush: 
 No
Size(mm): 
 36*36*10cm
Dust box capacity (L): 
 <0.5 L
Cleaning Route: 
 Planned Type
Filter Type: 
 Hepa
Brand Name: 
 roborock
Bag Or Bagless: 
 Bagless
Voltage (V): 
 14.4V
Remote Control: 
 No
Special Suction Nozzle: 
 Cleaning Brush
Timing Reservation: 
 Yes
Power (W): 
 50w
Cord Length (m): 
 Wireless
Function: 
 Mopping & Sweeping & Suction Type
Battery Life: 
 2 hours-2 hours and 30 minutes
LCD: 
 No
Dust Storage Type: 
 Dust Box
Model Number: 
 roborock s50,s55

Packaging Details

Type: 
 piece
Weight: 
6.7kg (14.77lb.)
Size: 
40cm x 45cm x 14cm (15.75in x 17.72in x 5.51in)

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of WanAbud.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of wanabud.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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