1. The set 1 does not contain batteries inside, you can buy 18650 batteries(not 3a batteries) in your local store or directly buy other set which include batteries in this product.
2. The chime in the set3,set4,set5,set6 is defaultly EU plug,if you want any other type of the plug of the chime,you can order this link of the product :the other type link.
3.Some set of the this product is with 3pcs 18650 batteries,the battery is equipped with an insulating sheet,if you received the product, you should Rip off the insulating sheet to use it .
1.Three 18650 specification batteries,which is rechargeble in the doorbell with a usb cable connect to the electric power .
2.Million HD pixels collocated with 166 degree wide-angle lens.
3.Support mobile phone remote fast wake up device within 1 second.
4.2.4G Wi-Fi connection.
5.High quality two-way talk with noise cancellation.
6.Support PIR motion detection, when someone hovers at the door, immediately
alerts push notifications to the mobile phone.
7.Day and night mode automatic switching, whether day or night, the image is
clearly visible, for your safety and family security.
8.Note: In the normal condition, the family wifi signal only 15-30 meter without wall. If your home wifi Router is longer, you can add more a wifi extender to solve this problem.
Install the doorbell
APP Live View Interface / Install Your Video Doorbell On The Wall:
Q: If wifi signal is too weak near the door, How can I solve the signal problem?
A: You shall order with the wifi extenter,It will hope you extend the wifi signal distance.
Q: What power it support, DC power or AC power?
A: It support 5V 1.5A DC power or 12-24V AC power,if you want to connect it to a 220v or 120v AC power,you should purcahse a adapter to use it,we sell it in our store://www.aliexpress.com/item//32994406150.html
Q:I order with battery, why I can't turn on the camera?
A:All battery sent with a Insulating film, you shall move out it before you use.
Q:Is the night mode on auto at night?
A:Yes, It build in Photosensitive chip, Night mode will on auto at night.
Q:My house is a villa, I don't want the camera doorbell call me always. How can I do?
A:In the setting, you can Turn off the PIR detection. Then it will not call you if no body click the doorbell button.
Q: Sometimes, the camera will disconnection in my phone, how can I do?
A: Transfer wifi connect to 4G, or transfer 4G to wifi. and then restart the XSH app. If problem can't be solve, then restart the doorbell.
Q: Is every doorbell check before shipping?
A: Yes, Before we sent, all doorbell tested wifi connect, chime connect, video quality, sounds quality, Night mode, motion detection ….etc.
Q: Is the doorbell support Intercom？
A: Yes, it support 2CH Intercom. No matter where are you, people near the door can speak with you if your phone has wifi or 4G signal.
Q: Is the doorbell support 5GHz wifi or only 2.4G.
A: It support only 2.4G.
Q: Is one Doorbell support 2 or more chime?
A: Yes, One Doorbell support connect multi chime.
Q: If the battery power run out, How can I do?
A: you can charge the battery in the doorbell with micro USB 5V power.Or you can purchase a charger for 18650 battery://www.aliexpress.com/item//32991757616.html
Q: Why the PIR Motion detection does not work after I set it ?
The PIR motion detection only works after the doorbell in sleeping mode,which after 20 seconds Of your most recently using.So please wait for a while to test it .And the motion detection need a memory card in doorbell so it can record video automaticly.
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